Showroom and Field Operation Changes
Safety is our first priority, and a shared value with our customers and vendors. Out of an abundance of caution, we have taken the following steps to address the COVID-19:
Showroom:
- Our showroom will be closed to the general public starting Saturday 3/21/2020. Parts and Remote sales will be conducted via phone; we will waive the shipping cost for the parts and remotes.
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Our phone lines will remain open, please call us as per usual.
Field Operations:
- Employees who are feeling unwell will be told to stay home.
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We will adopt a 'no touch, no hand shake policy' for the field operations
- Customers are not to touch or handle any paperwork.
- We will ask for verbal agreement from our customers and note it in our tickets.
- Cash and Checks will be handled with gloves.
- Employees will stay within the garage of the homeowner's property
Thank you!