Overhead Door Company of Central Jersey's Privacy Policy
Effective Date: April 1st, 2025
Overhead Door Company of Central Jersey ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It applies to all websites, mobile platforms, social media accounts, phone communications, SMS text messages, and email communications that link to or reference this Policy.
By using our services, you agree to the collection and use of information as described in this Privacy Policy.
1. Contact Information
If you have questions or need to exercise your privacy rights, contact us at:
Overhead Door Co. of Central Jersey
Attn: Marketing Department
952 Route 202 South
Branchburg, NJ 08876
Call (908) 722-5785
Email: general-manager@overheaddoorco.com
2. Your Consent
By using our website, services, or providing your personal information, you consent to the collection, use, processing, storage, and disclosure of your information as described in this Privacy Policy. This includes communications via email, phone, and SMS, subject to your opt-in preferences.
When you provide your phone number and explicitly opt in (e.g., by checking a box or sending a keyword), you consent to receive recurring SMS messages, including service notifications, appointment reminders, and promotional updates. Consent is not a condition of purchase.
You may withdraw your consent at any time by:
- Replying STOP or CANCEL to any message
-Emailing us at general-manager@overheaddoorco.com.
-Calling us at 908-722-5785
Withdrawal of consent will not affect the lawfulness of prior data processing.
By continuing to use our services, you also agree to the transfer of your data (if applicable) outside your jurisdiction, where privacy laws may differ from those in your location.
3. Your Privacy Rights (New Jersey & U.S. Law)
You have the right to:
- Access, correct, delete, or restrict the processing of your personal data
- Receive a portable copy of your personal information
- Object to processing based on legitimate interests or direct marketing
- Withdraw consent at any time
- We will respond to your requests within 30 days, or as required by law. To exercise your rights, please email us at general-manager@overheaddoorco.com.
4. Collection of Personal Information
We collect personal information when you:
- Complete forms on our website
-Call, text, or email us
-Sign up for SMS or email communications
-Interact with our social media or scheduling tools
Types of information collected include:
- Name
- Email address
- Mailing address
- Mobile phone number
- Browser and device information
- IP address and usage analytics
We do not knowingly collect personal information from children under 13.
5. Use of Personal Information
We use the data we collect to:
- Provide, personalize, and improve our services
- Respond to inquiries or requests
- Administer promotions and giveaways
- Communicate with you about offers or updates
- Send you service-related communications, including text message reminders for preventive maintenance and appointment confirmations (where applicable)
- Ensure website security and performance
6. SMS Communications & Mobile Privacy
6.1 Information Collected
We collect your name, email address, mailing address, and mobile phone number. This information may be collected through website forms, emails, service agreements, or third-party platforms.
6.2 Use of Information
We use your data solely for sending SMS updates, delivery or appointment notifications, reminders, and service-related communications. Message frequency varies.
6.3 Consent & Opt-Out
By opting in, you consent to receive recurring messages. You can opt out at any time by:
- Replying STOP or CANCEL to any message
-Emailing us at general-manager@overheaddoorco.com.
-Calling us at 908-722-5785
Once you unsubscribe, we will send a confirmation and remove your number within 2 business days.
6.4 Message Rates
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge for texts if you don’t have an unlimited plan.
6.5 Help & Support
You can reach us by texting the word "HELP" for support to 908-722-5785. You may also contact
us directly at general-manager@overheaddoorco.com. We are here to assist you.
6.6 Data Retention
We retain your data only while you are subscribed. You may request deletion at any time.
6.7 Data Sharing
We do not sell, rent, or share your mobile number or SMS consent data with third parties for marketing purposes.
7. How We Use Your Data
We use your information to:
- Respond to inquiries and service requests
- Provide reminders and updates
- Improve customer experience
- Ensure website security and performance
Legal bases for processing include consent, contractual necessity, and legitimate business interests. Marketing communications are based on your consent.
8. Use of Cookies and Analytics
We use first- and third-party cookies and similar technologies for analytics and advertising. Examples include:
- Google Analytics (for behavior and demographics reporting)
- Google Display Network and DoubleClick
- Advertising identifiers
- Google may use a randomly generated ClientID and receive anonymized IP addresses. You can learn more or opt out by visiting: Google Privacy Policy: www.google.com/policies/privacy and Opt-out Tool: tools.google.com/dlpage/gaoptout. You may disable cookies via your browser, but doing so may affect some website features.
9. Social Media
We use personal information to engage with users on social platforms and may share promotions, posts, or testimonials. To modify or remove a testimonial, email general-manager@overheaddoorco.com.
We reserve the right to remove comments deemed offensive, inaccurate, or inappropriate.
10. Security of Your Information
We use SSL encryption and implement appropriate safeguards to protect your personal data. However, no system is 100% secure. We will notify affected users in the event of a data breach, as required by law.
Please notify us of any suspected security issues by contacting us at general-manager@overheaddoorco.com
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing them with your data.
12. Data Sharing with Service Providers
We may share your personal information with trusted vendors (such as email marketing providers and website hosts) who assist us in business operations. These vendors are contractually obligated to keep your data confidential and use it only to provide the contracted services. Some vendors may process data outside the United States, but we require appropriate safeguards to protect your information.
13. Data Protection Assessments
When we engage in data processing activities that may present a heightened risk of harm to your privacy, such as targeted advertising or automated profiling, we conduct internal data protection impact assessments to identify and mitigate those risks, in compliance with applicable laws and regulations.
14. Policy Updates
We may update this Privacy Policy periodically. Material changes will be posted here with a new effective date, and we will notify you by email or a prominent notice on our website. By continuing to use our services after such updates, you agree to the revised Policy.
By continuing to use our services, you agree to the revised Policy. If you do not agree, please discontinue use and contact us to close your account.
